
Weirdly, when I go into System>Advanced System Settings>User Profiles, only one profile shows up and its the default one created when the PC was first set up, no domain users appear. I then logged in as the admin to see if it was profile related and opened outlook, it allowed me to sign in with his 365 account.īecause of this I thought it may be his profile, so I deleted him from the registry, restarted and signed in as him, opened outlook.same issue. "ExcludeHttpsAutoDiscoverDomain"=dword:00000001 Removed all Outlook credentials in Windows Credential Manager Tried setting up via Control Panel > Mail

After install is complete same issue occurs. In the former article, we have reviewed that how to set up Outlook to access a Gmail mailbox automatically. Uninstalling Office, restarting, logging into as him then downloading the installer from there and running it. In the current article, we will review how to configure Outlook to access a Gmail mailbox manually. If the problem continues, contact your email administrator."

For some reason when opening outlook and entering his email, it just searches for a while then comes back saying "Something went wrong and Outlook couldn’t set up your account.

The user has office 365 business premium, we've never had an issue before with this.
